How can I contact you?

You can contact Steve at Giardini Photography via;

Email: steve@giardiniphotography.com

Phone: 480.204.3109

What makes a print a Limited Edition?

Limited Edition (LE) prints are special Gallery Premium Prints. These LE collector prints are printed a maximum number of times. When the maximum number is reached, the digital file is archived. The maximum number for a single LE print is usually between 5 and 15. The actual number is posted with the print description. All LE prints are signed and include the specific LE print number along with the total number of prints produced. For example, 1 / 15 means this is print one of 15 that will be printed.

What is your shipping policy?

Shipping cost for a single print-only item is:

Free Shipping in Continental US

Call (480-204-3109) or email for a shipping cost estimate for locations not in the Continental US and for shipping framed photographs.

How long after I place my order will my photograph arrive? 

We always call or email the client to confirm order specifics before producing the photo.

The print creation process is deliberate and includes quality checks at every step. Once the order is confirmed, the photograph usually ships within 10-15 working days. All clients will receive a notification when a print ships. The client receives the shippers’ name and a tracking code.

Do prints come with a guarantee or warranty?

Yes, all prints are sold with a guarantee and warranty. Giardini Photography is proud of its personal service and quality products. We stand behind each print sold. Read our statement of Guarantee / Warranty.

What is the return policy?

If you are not completely satisfied with your print, you can return it within 45 days for a money-back refund, credit, or exchange. 

NOTE: THIS POLICY DOES NOT APPLY TO CUSTOM ORDERS. Please review the RETURN POLICY.

The print must be returned in like-new condition without alterations to its original order specifications. Giardini Photography will pay return shipping costs for prints returned from anywhere in the Continental USA.

Please call or email if you wish to return a print. We will provide you with detailed instructions about the process.

Do you have a gallery where you can see sample work?

We do have a private Home Gallery. We would happily schedule a Home Gallery visit for you to see sample work. Or, if you prefer, we would happily visit you at your home if nearby. We will bring sample work and sizing cardboard cutouts. 

We are willing to travel up to 40 miles from our base in Bend, Oregon. Contact us with your request. Be sure to include a few dates & times that work best for you. If you prefer, you may call us at 480.204.3109 to schedule the appointment.

In addition, some of Steve’s prints are available for review and purchase at the Sisters Gallery and Frame Shop, 222 West Hood Avenue, Suite C, Sisters, Oregon, USA.

Do you offer discounts?

No. However, we would be happy to discuss special pricing for purchases of five or more prints. 

We provide free quotes if you have a large home or corporate project. Large project final project pricing is negotiable.  Contact us to discuss your project and request a quote.

Is my credit card information Safe?

Yes. Our web provider uses SSL certificates. SSL secures connections and prevents hackers from impersonating you or stealing visitors' information. We use STRIPE merchant protection technology. Your credit card information goes directly to the payment company for processing. We do not see your credit card number. We only see your contact information, which is used for shipping and billing processes.

I have a question not listed above.

We are happy to answer any questions you have. You can contact us by phone (480.204.3109) or by email. We will answer your question promptly after receiving it. Thank you. Contact us